Terms and Conditions
Your Questions - Answered
1. How do I book?
The preferred method is by booking online, alternatively you can use our text or call us. Our contact information can be found in the contact page. We aim to respond to all enquiries the same day.
2. How much notice do I need to give for a booking?
You can book anytime however bookings get very busy so please book as early as possible to avoid disappointment. Alternatively you can contact us on the day as we may have availability.
3. How much does it cost?
All prices can be viewed against the products. We have nothing to hide!
4. What do the prices include?
All prices include free local delivery within 8 miles of WA156 postcode and a safety walkthrough. You will also receive a blower, all weather extension cable, ground sheet,circuit breaker and safety mats, the price also includes set up, inflation and collection.
5. When are your bouncy castles available?
Our castles are available 7 days a week all year round including Bank Holidays.
6. How long do I get the equipment for?
Most parties are in the afternoon. We base our prices on average of 6 hours hire, most people get more. On booking we will discuss your 6 hour time slot (or less if required). For 6 hour hires We will deliver and set up your castle between 8am and 12 noon we will then come and take the castle away after your party has finished usually from 5pm onwards although pick up time can be arranged to suit it can be no later than 7.00pm.
7. Do you hire overnight?
We only hire the All age castles overnight. This is dependant on certain hire conditions being met.
8. Do I have to pay a deposit?
No deposit is required.
9. How do I pay?
Cash on delivery or cheque 2 weeks in advance, all payment should be clear by party date.
10. What if I need to cancel?
You can cancel at anytime, all we ask is that you give us as much notice as possible. If no notice is given you may incur a cancellation fee.
11. What if it rains?
Most castles have built in shower covers. However if the rain is heavy and persistant, for safety reasons we will advise you not to go ahead with the booking. There will be no cost to yourselves in the event of cancellation due to adverse weather.
12. Can the bouncy castle be set up on a slope?
If it is a very slight slope it may be ok, you will need to discuss this prior to the booking.
13. How long does it take to set up/inflate/deflate/pack up the inflatable?
The bouncy castles take approx 15 minutes to set up and 20 minutes to pack up. However this is only an estimate, times may vary depending on which castle you hire.
14. How much space is needed?
You will need to allow a minimum of 5 feet at the front and rear of castle and 2 feet either side. Please make sure all garden items such as garden toys, swings, slides, patio furniture, rubbish etc. are removed from the area where the castle is to be sited.
15. When I hire the castle is there anything I need to provide?
We supply all the hardware you will need for the castle, you will need to provide a 240 volts mains power supply. You will also need to provide 2 forms of I.D. i.e. Drivers Licence, Utility Bill etc. this forms part of the hire agreement.
16. Do you supply safety instructions?
Yes we provide detailed safety instructions with every hire. We also supply terms and conditions of hire which need to be signed by the hirer on delivery.
17. Is there an age limit for children using the castle?
Yes the childrens inflatables have an age limit of 12. The All age inflatables are suitable for older children and adults.
18. Do you hire out castles for parties indoors?
Our castles are very popular for indoor hires especially over winter. The indoor venue will need to be a minimum 10ft high and have mains power electric. We secure the indoor castles using anchor points and sandbags.
Castles4Kids reserve the right to cancel a booking if the hirer has supplied false or incorrect details in order to reserve an inflatable.
Our Featured Castle
b. 12x12ft Action hero Bouncy castle
This extra special bouncy castle comes with additional digital printed artwork and a built in shower cover / sun shade for all those little hero's out there!
Lower roof on this inflatable ideal for indoor or outdoor use.
This is available for use for children only (9 years & under) and under 4ft 6 in height.
Comes complete with all weather cabling & safety mats.
Size (ft): 12 x 12 x 10 (W/D/H)
Space required for set up: 13.5ft x 17ft (W/D)
Please note:
Hire is based on upto 6 hrs, this ensures we can get to all deliveries on time and all pickups before dark (therefore the latest booked pickup time is 19.30). Depending on where you fit in our delivery schedule will determine whether you get just the 6 hours or longer (or less if required). If you feel you may need longer or later, just give us a call and we will do our best to accomodate your request.
We take childrens safety very seriously, therefore All outdoor castles must be set up in an enclosed rear garden on grass, we also require access to a 240v household power supply within 30m of where the equipment is to be situated.
Please call to discuss your requirements if they differ from the above. Thanks
Price - £60.00
f. 15x18ft All age Party time Bouncy castle
This 'all age' bouncy castle if for use for both the young and 'Older' kids i.e teenagers and adults, lets face it, why should kids have all the fun!
Comes with a built in shower cover / sun shade and is available for overnight hire at additional cost of £20.
Comes complete with all weather cabling & safety mats.
Size (ft): 15 x 18 x 14 (W/D/H)
Space required for set up: 17ft x 23ft (W/D)
Please note:
Hire is based on upto 6 hrs, this ensures we can get to all deliveries on time and all pickups before dark (therefore the latest booked pickup time is 19.30). Depending on where you fit in our delivery schedule will determine whether you get just the 6 hours or longer (or less if required). If you feel you may need longer or later, just give us a call and we will do our best to accomodate your request.
Certain criteria needs to be met for overnight hire.
We take childrens safety very seriously, therefore All outdoor castles must be set up in a secure enclosed rear garden on grass, we also require access to a 240v household power supply within 50m of where the equipment is to be situated.
Please call to discuss your requirements if they differ from the above. Thanks
Price - £90.00
g. Disco bounce 'n' slide
This great bouncy castle slide has the best of both worlds as it is a bouncy castle with the added benefit of a small side to the front, comes with a built in shower cover / sun shade.
This is available for use for children only (12 years & under) and under 4ft 6 in height.
Comes complete with all weather cabling & safety mats.
Size (ft): 12 x 18 x 10 (W/D/H)
Space required for set up: 13ft x 24ft (W/D)
Please note:
Hire is based on upto 6 hrs, this ensures we can get to all deliveries on time and all pickups before dark (therefore the latest booked pickup time is 19.30). Depending on where you fit in our delivery schedule will determine whether you get just the 6 hours or longer (or less if required). If you feel you may need longer or later, just give us a call and we will do our best to accomodate your request.
We take childrens safety very seriously, therefore All outdoor castles must be set up in an enclosed rear garden on grass, we also require access to a 240v household power supply within 30m of where the equipment is to be situated.
Please call to discuss your requirements if they differ from the above. Thanks
Price - £75.00
i. 40ft Inflatable Obstacle course
The Fantastic unique 40ft long Obstacle course has a run through section where you navigate the biff 'n' bash figures, horizontal beams, the inflatable tunnel and then squeeze through to the steps which you then climb to the peak and slide down to the finish line, GREAT FUN, why not challenge your friends to a race!
This is available for use for children only (12 years and under) and under 4ft 6 in height.
Comes complete with all weather cabling & safety mats.
Size (ft): 40 x 12 x 16 (W/D/H)
Space required for set up: 18ft x 44ft (W/D)
Please note:
We take childrens safety very seriously, therefore All outdoor castles must be set up in a secure enclosed rear garden on grass, we also require access to a 240v household power supply within 50m of where the equipment is to be situated.
Please call to discuss your requirements if they differ from the above. Thanks
Price - £160.00
h. Inflatable Jungle slide
This amazing Jungle slide is approx 15ft tall with an 8ft platform, climb the steps and slide down the steep slide, you won't find another garden slide like it.
This is available for use for children only (12 years and under) and under 4ft 6 in height.
Comes complete with all weather cabling and safety mats.
Size (ft): 12 x 15 x 16 (W/D/H)
Space required for set up: 16ft x 20ft (W/D)
Please note:
Hire is based on upto 6 hrs, this ensures we can get to all deliveries on time and all pickups before dark (therefore the latest booked pickup time is 19.30). Depending on where you fit in our delivery schedule will determine whether you get just the 6 hours or longer (or less if required). If you feel you may need longer or later, just give us a call and we will do our best to accomodate your request.
We take childrens safety very seriously, therefore All outdoor castles must be set up in a secure enclosed rear garden on grass, we also require access to a 240v household power supply within 30m of where the equipment is to be situated.
Please call to discuss your requirements if they differ from the above. Thanks
Price - £85.00
f. 15x15ft All age Disco Bouncy castle
This 'all age' bouncy castle if for use for both the young and 'Older' kids i.e teenagers and adults, lets face it, why should kids have all the fun!
Comes with a built in shower cover / sun shade and is available for overnight hire at additional cost of £20.
Comes complete with all weather cabling & safety mats.
Size (ft): 15 x 15 x 14 (W/D/H)
Space required for set up: 17ft x 20ft (W/D)
Please note:
Hire is based on upto 6 hrs, this ensures we can get to all deliveries on time and all pickups before dark (therefore the latest booked pickup time is 19.30). Depending on where you fit in our delivery schedule will determine whether you get just the 6 hours or longer (or less if required). If you feel you may need longer or later, just give us a call and we will do our best to accomodate your request.
Certain criteria needs to be met for overnight hire.
We take childrens safety very seriously, therefore All outdoor castles must be set up in a secure enclosed rear garden on grass, we also require access to a 240v household power supply within 30m of where the equipment is to be situated.
Please call to discuss your requirements if they differ from the above. Thanks
Price - £85.00
g. Circus Bouncy castle slide
This great bouncy castle slide has the best of both worlds as it is a bouncy castle with the added benefit of a small side to the side, comes with a built in shower cover / sun shade.
This is available for use for children only (12 years & under) and under 4ft 6 in height.
Comes complete with all weather cabling & safety mats.
Size (ft): 20 x 14 x 13 (W/D/H)
Space required for set up: 22ft x 17ft (W/D)
Please note:
Hire is based on upto 6 hrs, this ensures we can get to all deliveries on time and all pickups before dark (therefore the latest booked pickup time is 19.30). Depending on where you fit in our delivery schedule will determine whether you get just the 6 hours or longer (or less if required). If you feel you may need longer or later, just give us a call and we will do our best to accomodate your request.
We take childrens safety very seriously, therefore All outdoor castles must be set up in an enclosed rear garden on grass, we also require access to a 240v household power supply within 30m of where the equipment is to be situated.
Please call to discuss your requirements if they differ from the above. Thanks
Price - £75.00
e. 16x14ft Pirate Bouncy castle
This great bouncy castle comes with a built in shower cover / sun shade.
This is available for use for children only (14 years & under) and under 5ft height.
Comes complete with all weather cabling & safety mats.
Size (ft): 14 x 16 x 14 (W/D/H)
Space required for set up: 15ft x 20ft (W/D)
Please note:
Hire is based on upto 6 hrs, this ensures we can get to all deliveries on time and all pickups before dark (therefore the latest booked pickup time is 19.30). Depending on where you fit in our delivery schedule will determine whether you get just the 6 hours or longer (or less if required). If you feel you may need longer or later, just give us a call and we will do our best to accomodate your request.
Certain criteria needs to be met for overnight hire.
We take childrens safety very seriously, therefore All outdoor castles must be set up in an enclosed rear garden on grass, we also require access to a 240v household power supply within 50m of where the equipment is to be situated.
Please call to discuss your requirements if they differ from the above. Thanks
Price - £75.00